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rdsmyth
Beginner
5,238 Views
Message 11 of 24

Re: The System Is Busy

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This fault is UK wide. I line in Bangor Co Down and get this message when dialling landlines. BT help said it could take 24 hrs to fix! 

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Kumnaa
Beginner
5,236 Views
Message 12 of 24

Re: The System Is Busy

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I checked the fault pages when this started and couldn't find anything. Are they not up to date or am I looking in the wrong place?
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NicolaDavies
Beginner
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Message 13 of 24

Re: The System Is Busy

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Crikey! That won't do much for their ratings!

There's nothing on BTs website (which is bad) but loads of people are reporting it on downdetector.co.uk

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nick_london
Contributor
5,228 Views
Message 14 of 24

Re: The System Is Busy

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I've had it all day too and had to use my BT chargecard from a Payphone while I was out. I can get incoming calls from landlines but I cannot call them. Also there seems to be no information about this anywhere on EE and BT's site
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NicolaDavies
Beginner
5,214 Views
Message 15 of 24

Re: The System Is Busy

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It's a poor show from both companies that many hours into this problem neither are reporting it on their website. Wonder what Ofcom would have to say about the levels of communication....
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nick_london
Contributor
5,207 Views
Message 16 of 24

Re: The System Is Busy

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Well nothing, Ofcom is not able to intervene as its not blocking calls to emergency services.

Anyway in the meantime, you can use the following:

Home phone
BT Payphones
BT chargecard
BT smart talk
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DavidM
Moderator
Moderator
5,201 Views
Message 17 of 24

Re: The System Is Busy

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Hi guys,

 

Thanks all for posting. I'm sorry you're having problems calling landlines. I've reported this back and will post back as soon as I get an update.

 

Cheers

 

David

 

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nick_london
Contributor
5,188 Views
Message 18 of 24

Re: The System Is Busy

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The problem has now been fixed.
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DavidM
Moderator
Moderator
5,262 Views
Message 19 of 24

Re: The System Is Busy

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Thanks for confirming that @nick_london. Just heard the news myself and was about to post up to confirm. You beat me to it. Smiley Wink

 

Cheers

 

David

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nick_london
Contributor
5,175 Views
Message 20 of 24

Re: The System Is Busy

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Was this effecting just BT Mobile customers or was effecting all EE and it's MVNO customers?

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