Speed test today of 494Kbps test 2. Hard wired.
Test 3 speed of 547Kbps. Hard wired.
My normal speed is arounf 35/37Mbps
Please do not come back and say 'was I using wireless for the test' Answer is NO.
Frankly this is over a week now and to me I would say totally unacceptable to expect anyone to pay for a service of this value when faults are not getting fixed or acknowledge. Granted Chris (mods) is in contact with me now but why a week after the fault was reported and again in the same mointh as the previous 'fault'.
Also wireless gone to the dogs as well. Reboots do absolutely nothing for hard wired or wireless speeds.
The HUb is knackered and the exchange has a fault. Wonder why no on seems able to sort this out?
Patience is a virtue , i had a couple of days of total non service lol, its sorted and nearly been a year of top notch connection.
......and it goes on.
Checking today and port 3 giving only 10Mbps, swapped ports and did another speed check (Hard wired to those loving to ask the question................some of use DO have the sense to NOT use wireless for speed tests).
Fast enough for email then:)
What is commonly known as a truely knackered service and equipment!
1. Best Effort Test: -provides background information.
|0 Mbps||38.72 Mbps|
Max Achievable Speed
| Download speedachieved during the test was - 0 Kbps|
For your connection, the acceptable range of speedsis 12 Mbps-38.72 Mbps .
IP Profile for your line is - 38.72 Mbps
2. Upstream Test: -provides background information.
|0 Kbps||10 Mbps|
Max Achievable Speed
|Upload speed achieved during the test was - 7.91Mbps|
Upstream Rate IP profile on your line is - 10 Mbps
This test was not conclusive and further testing is required.This might be useful for your Broadband Service Provider to investigate the fault.
If you wish to carry out further tests,please click on 'Continue' button.If not, please close the window using 'Exit' button and contact your ISP for further assistance with these results.
Did that already today.
Got the following:
39Mbps, 49Mbps, 29Mbps 14Mbps and 3Mbps 🙂 download
Upload around the 7.5Mbps area.
BT speed tester now showing 32Mbps.
I STILL suggest there is a software issue with the equipment in the exchanges, hence the highly erratic speed being obtained by different customers on Infinity.
Although I am using wireless and not expect top notch speed mine has gone from 32/33 down to 8/10 in the last week.
Booted, reset nothing makes any difference.
Come on BT this is 'Infinity Superfast' internet.
I was getting better speeds on Total Broadband.