Hmm, we can only hope so as I was questioned over when I had this Hub. Luckily being a hoarder of boxes I still had the box the modem came in dated 24/06/2011, so allowing for travel, storage etc with BT and issue to engineer, I would assume an installtion date of the replacement around Aug/Sept 2011.
Today, the hub appears to be totally knackered with the wireless signal, HTC connecting with allocated DHCP but not allowed access to the internet.
I have an 'engineer' coming tomorrow hopefully to replace everything again otherwise we will have to start talking 'help' with purchase of a different product. Frankly the Hub2 was a nightmare with connections and this Hub 3 appears to fail along the way as well.
It would be much better if BT just issued a quality instrument rather than cheap equipment that has an extremely poor reputation.
Maybe because of a possible fault elsewhere but they are sending an 'engineer' to my house. I expect he will do the same as last time, plug it all in and say there you go. Quick test of the line and say 'all working' Few hours later the download speed drops again.