We estimate your download speed will be between 55Mbps and 77Mbps, and your upload speed will be between 18.1Mbps and 20Mbps.
The minimum guaranteed speed you can expect from your broadband will be 49Mbps.
I am on my 10th day on BT network for my fibre and my current sync speed is 42 Mbps.
I had raised a ticket and it was concluded an engineer would be required. This was then cancelled the next day and was advised that changes were made to impove it and to monitor. Dont seem to be going anywhere.
I was wondering if i was put on the wrong profile or something.
Can anyone offer any asistance on this matter.
can you post stats from your hub advanced settings then technical log information
can you enter your phone number and post results rememberdelete number http://dslchecker.bt.com/adsl/adslchecker.welcome
try quiet line test dial 17070 option 2 should be quiet and best with corded phone
are you using the test socket with a filter to eliminate any problems caused by your internal wiring when in test socket check that there is no dial tone at any extension socket
Hi, Thanks for the quick reply, Please find attached the results you requested, Also the master socket is a pre filtered BT type 5c. Tried with different filter in the internal port, No change. Dialed the quiet line test and seems fine also.
Telephone Number Edited by mod on Exchange HARDINGSTONE is served by Cabinet 16
Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Handback Threshold(Mbps)WBC FTTC Availability DateWBC SOGEA Availability DateLeft in Jumper High Low High Low Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)WBC FTTP Availability Date ADSL ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)Availability Date Left in JumperOther Offerings Availability Date Premise environmentStatus
|VDSL Range A (Clean)||78.2||55||20||18.5||48.7||Available||--||--|
|VDSL Range B (Impacted)||68.8||42||20||12.9||35||Available||--||--|
|FTTP on Demand||330||30||--||Available||--||--|
|WBC ADSL 2+||Up to 3||--||1.5 to 4||Available||--||--|
|WBC ADSL 2+ Annex M||Up to 3||Up to 0.5||1.5 to 4||Available||--||--|
|ADSL Max||Up to 3||--||1.5 to 5||Available||--||--|
|WBC Fixed Rate||1||--||--||Available||--||--|
|Last Test Date||--|
what about router stats
when you were connected to test socket with filter did you check there was no dial tone at any extension socket whether in use or not?
can you conenct back to test socket with a filter and also check with phone for dial tone