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joepineapples90
Aspiring Contributor
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Message 1 of 8

Thinking about cancelling my landline service and....

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pay quartely, with the next bill due after the 5th of Feb.  Its an old account and not in any sort of contract, but wondering how it would work/how much I'd have to continue paying if notice was given say next week sometime.

 

thanks

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gg30340
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Message 2 of 8

Re: Thinking about cancelling my landline service and....

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If you are not in contract you will need to give BT 30 days notice unless you are moving to a new provider in which case it is 14 days notice.

 

See link

 

http://bt.custhelp.com/app/answers/detail/a_id/12818/~/what%E2%80%99s-this-cancellation-charge-for%3...

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joepineapples
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Message 3 of 8

Re: Thinking about cancelling my landline service and....

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Thanks (and sorry for the late response)

 

Assuming I currently pay for the line rental in advance (?), would I be refunded the difference I didn't use ? (from the point of switch over to another provider).

 

joe

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Keith_Beddoe
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Message 4 of 8

Re: Thinking about cancelling my landline service and....

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Do you mean you paid in advance for Line Rental Saver?

 

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gg30340
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Message 5 of 8

Re: Thinking about cancelling my landline service and....

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Line Rental Saver is non refundable.

 

http://bt.custhelp.com/app/answers/detail/a_id/13962/~/bt-line-rental-saver-discount

 

If however you just pay for your line on a monthly basis, any money you have paid for in advance of your leaving date will be refunded.

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joepineapples
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Message 6 of 8

Re: Thinking about cancelling my landline service and....

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No, not on a line Rental saver.  Just wasn't sure if the line rental charge on any given quartely bill was for the previous 3mths, or the proceeding ones.

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pottyperson
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Message 7 of 8

Re: Thinking about cancelling my landline service and....

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Line rental and package charges are paid in advance, unpredictables such as call charges in arrears.

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joepineapples
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Message 8 of 8

Re: Thinking about cancelling my landline service and....

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Thanks pottyperson. 

 

 

 

 

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