cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
joepineapples90
Aspiring Contributor
1,336 Views
Message 1 of 8

Thinking about cancelling my landline service and....

Go to solution

pay quartely, with the next bill due after the 5th of Feb.  Its an old account and not in any sort of contract, but wondering how it would work/how much I'd have to continue paying if notice was given say next week sometime.

 

thanks

0 Ratings
7 REPLIES 7
gg30340
Distinguished Sage
Distinguished Sage
1,315 Views
Message 2 of 8

Re: Thinking about cancelling my landline service and....

Go to solution

If you are not in contract you will need to give BT 30 days notice unless you are moving to a new provider in which case it is 14 days notice.

 

See link

 

http://bt.custhelp.com/app/answers/detail/a_id/12818/~/what%E2%80%99s-this-cancellation-charge-for%3...

0 Ratings
joepineapples
Aspiring Contributor
1,097 Views
Message 3 of 8

Re: Thinking about cancelling my landline service and....

Go to solution

Thanks (and sorry for the late response)

 

Assuming I currently pay for the line rental in advance (?), would I be refunded the difference I didn't use ? (from the point of switch over to another provider).

 

joe

0 Ratings
Keith_Beddoe
Distinguished Sage
Distinguished Sage
1,090 Views
Message 4 of 8

Re: Thinking about cancelling my landline service and....

Go to solution

Do you mean you paid in advance for Line Rental Saver?

 

0 Ratings
gg30340
Distinguished Sage
Distinguished Sage
1,088 Views
Message 5 of 8

Re: Thinking about cancelling my landline service and....

Go to solution

Line Rental Saver is non refundable.

 

http://bt.custhelp.com/app/answers/detail/a_id/13962/~/bt-line-rental-saver-discount

 

If however you just pay for your line on a monthly basis, any money you have paid for in advance of your leaving date will be refunded.

0 Ratings
joepineapples
Aspiring Contributor
1,066 Views
Message 6 of 8

Re: Thinking about cancelling my landline service and....

Go to solution

No, not on a line Rental saver.  Just wasn't sure if the line rental charge on any given quartely bill was for the previous 3mths, or the proceeding ones.

0 Ratings
pottyperson
Distinguished Guru
Distinguished Guru
1,030 Views
Message 7 of 8

Re: Thinking about cancelling my landline service and....

Go to solution

Line rental and package charges are paid in advance, unpredictables such as call charges in arrears.

--
You can click the thumbs up icon below this message if you think it was helpful.
0 Ratings
joepineapples
Aspiring Contributor
1,020 Views
Message 8 of 8

Re: Thinking about cancelling my landline service and....

Go to solution

Thanks pottyperson. 

 

 

 

 

0 Ratings