This is no good!

[ALTSELGREEN]

No difference in the test socket-in fact now the thing has totally ground to a halt!

[imjolly]

if you are now in the test socket can you post new adsl stats and btspeedtester not beta results please.  the test socket should be your best conection as that is your direct link to the exchange

[ALTSELGREEN]

Ok - well Ive just replugged the hh into the test socket upstairs and I have miraculously noted an improvement in performance- does this mean that the phone wiring in the house is the problem? Thanks again

[ALTSELGREEN]

ADSL Line Status

Connection Information

Line state: Connected
Connection time: 0 days, 00:08:51
Downstream: 7.938 Mbps
Upstream: 448 Kbps
 
ADSL Settings

VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Fast
Noise margin (Down/Up): 10.5 dB / 23.0 dB
Line attenuation (Down/Up): 30.3 dB / 16.5 dB
Output power (Down/Up): 19.8 dBm / 12.0 dBm
FEC Events (Down/Up): 0 / 0
CRC Events (Down/Up): 0 / 0
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 0 / 0
Error Seconds (Local/Remote): 0 / 1
 
 
 


 

[imjolly]

it would suggest there is a problem with the internal wiring.  was the bellwire connected to terminal 3 on the front plate of the master socket?  if so remove it and also remove it in all other sockets 

bellwire removal

[imjolly]

now that is what I call an improvement as you now have the maximum connection speed for adslmax.  stats look far better.

can you run btspeedtester not beta version to see current profile and download speed please

[john46]

a good connection now

[imjolly]

john46 just as I said better to get connection fixed first and maybe latency will be fine

[john46]

yes i have to say I missed that one hopefully the latency will be ok

[ALTSELGREEN]

Thanks to you gentlemen for all your help- the problem obviously involves the internal wiring in the house.The hub cannot be left upstairs as I need to run wired as well as wireless connections,and this location is just not practical. Will the solution mean moving the master socket? As I explained earliar I have two separate phone lines running into the house. The master socket for the second line is in the ideal place downstairs and has been used just for a broadband connection with AOL Next to that there is also a disused Master socket from a 3rd line presumeably used by the previous owner and next to that the extension socket for my main telephone line which I am wanting to use with the Home hub 3. Any suggestions on rearranging things?