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Distinguished Sage
Distinguished Sage
212 Views
Message 51 of 88

Re: This is no good!

That proves that its the extension wiring thats causing the problem.

 

When you say ADSL faceplate, do you mean one of these

 


and the wiring was connected to the front of the removable part?

 

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Distinguished Sage
210 Views
Message 52 of 88

Re: This is no good!

it looks like an internal wiring problem as your speed has now improved to its maximum now
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Contributor
209 Views
Message 53 of 88

Re: This is no good!

Yes Keith -thats the plate- I have replaced it without the extension wiring and readings are the same as above-so I guess that is the culprit.

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Distinguished Sage
Distinguished Sage
207 Views
Message 54 of 88

Re: This is no good!


@ALTSELGREEN wrote:

Yes Keith -thats the plate- I have replaced it without the extension wiring and readings are the same as above-so I guess that is the culprit.


It should not cause problems if only the following connections are made, as they are the only ones filtered, the middle one should not be connected, as that is the unfiltered bell wire.

 

 

 

It may be that there is so much interference on the extension, that the filter cannot cope.

 

 

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Contributor
188 Views
Message 55 of 88

Re: This is no good!

FAQ

Results Image not loaded


This is the most recent test result. I have disconnected the extention wiring from inside the faceplate and put a plug on the end and plugged it into the adsl faceplate instead. A bit better.
1. Best Effort Test:  -provides background information.

 Download  Speed
 5.25 Mbps
  
0 Mbps7.15 Mbps
Max Achievable Speed

 

 Download speedachieved during the test was - 5.25 Mbps
 For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
 Additional Information:
 Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
 IP Profile for your line is - 7.15 Mbps



If you wish to discuss these results please contact your Broadband Service Provider.

If you are experiencing problems with specific applications, servers or websites please contact your Broadband Service Provider for assistance.

Your test has completed please close this window to exit the performance tester.


Please visit FAQ section if you are unable To understand the test results.

 
 

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Contributor
187 Views
Message 56 of 88

Re: This is no good!

And from the hub manager:

 


ADSL Line Status
Connection Information
Line state:Connected
Connection time:0 days, 21:01:07
Downstream:7.938 Mbps
Upstream:448 Kbps
 
ADSL Settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.1 Annex A
Latency type:Interleaved
Noise margin (Down/Up):11.5 dB / 24.0 dB
Line attenuation (Down/Up):30.2 dB / 16.5 dB
Output power (Down/Up):19.8 dBm / 11.6 dBm
FEC Events (Down/Up):0 / 5
CRC Events (Down/Up):388 / 3
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
HEC Events (Down/Up):3204 / 0
Error Seconds (Local/Remote):7471 / 4107
 
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Distinguished Sage
Distinguished Sage
184 Views
Message 57 of 88

Re: This is no good!

That seems better.

 

Where there only three connections on the back of the faceplate, or more than three?

 

 

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Contributor
182 Views
Message 58 of 88

Re: This is no good!

Hi Keith

 

No only two wires blue/blue white -bell wire not connected. But appears that wiring via a 431A into the faceplate socket is the better option. 

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Distinguished Sage
Distinguished Sage
179 Views
Message 59 of 88

Re: This is no good!


@ALTSELGREEN wrote:

Hi Keith

 

No only two wires blue/blue white -bell wire not connected. But appears that wiring via a 431A into the faceplate socket is the better option. 


That is odd, perhaps it is faulty?

 

The other possibility is that its the wrong faceplate. There are two types that are available.

 

One only filters the front socket, but still allows the unfiltered broadband signal to appear on the backplate.

This was to allow people to use an extension socket for their broadband, or simple add a data extension cable to their home hub only. This rather defeats the object of the filter, but makes for a neat installation.

 

I suppose you could cascade those, and provide a filtered socket for each extension.

 

That sounds like the one you have, especially as it only has two connectors.

 

The older type that I have here, filters the back connections as well, and has three terminals.

 

In theory, if you had good quality CAT5 cable for all your extensions, then the first one would be fine.

 

 

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Contributor
156 Views
Message 60 of 88

Re: This is no good!

Why this now?

Connection Information
Line state:
Connected
Connection time:
0 days, 05:26:40
Downstream:
2.25 Mbps
Upstream:
448 Kbps
 
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
23.0 dB / 15.0 dB
Line attenuation (Down/Up):
32.7 dB / 18.0 dB
Output power (Down/Up):
20.2 dBm / 12.3 dBm
FEC Events (Down/Up):
11824 / 501
CRC Events (Down/Up):
29 / 649
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
396 / 377
Error Seconds (Local/Remote):
14 / 34
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