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Sageman
Contributor
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Message 1 of 2

This is what you are up against

I contacted customer service via email regarding a speed issue with my infinity. This was the reply I got. It looks like they want me to sort it myself. There are no errors on the line. Yes there is because I have already been told there are errors on the line. I have had some pretty bad customer service over the years but this just beats them all hands down.

 

I will be contacting BT in the UK, can anyone give me contact details on how to do this? The service from BT, one of the UK's flagship companies is abysmal.

 

 
   

 

 
 
 
 
   
 

 

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1 REPLY 1
Distinguished Sage
231 Views
Message 2 of 2

Re: This is what you are up against

i I suggest you contact the forum mods they should be able to get your problem sorted for you this is a link to them
http://bt.custhelp.com/app/contact_email/c/4951
they normally reply by email or phone directly to you within 3 working days

They are a small UK based BT specialist team who have a good record at getting problems solved
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