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Contributor
1,545 Views
Message 1 of 4

To filter or not to filter ?

We have just had BT Infinity installed.  The first attempt was a failure.  I raised a fault and a different team came on Day 2.

 

The old master socket in the hall was re-wired, and the extension socket in my "office" was also rewired and made into the new master socket.  On the engineer's leaving I asked if we still needed the line filters and was told "no" because the new master socket face plate did all that for the whole house.

 

After 2 days of watching the DSL light on the modem being "off" more that "on" I have replaced the filters and everything now works as it should and the DSL light is a steady green

 

So - don't throw your filters away - you never know when you may need them !!!

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3 REPLIES 3
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Aspiring Expert
1,542 Views
Message 2 of 4

Re: To filter or not to filter ?

That's strange as the faceplate is filtered.

http://meanmint.spaces.live.com/
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Aspiring Expert
1,518 Views
Message 3 of 4

Re: To filter or not to filter ?

Hi - sorry for lack of formatting but sending from mobile. If you need filters, the rewiring was done incorrectly!!!! I had a similar problem (look up star wiring for the thread) and it wasn't until that was sorted out, that the drop outs stopped. All the best Michael Edit - could be a dodgy faceplate of course.
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Aspiring Expert
1,493 Views
Message 4 of 4

Re: To filter or not to filter ?

Filters do no harm but they should never be needed after an Infinity install.

 

 

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