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SkyBlues
Contributor

on ‎09-07-2016 14h17

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Message 1 of 3

Took out BT Broadband 4 weeks ago. Smart Hub?!

Hello I took out BT Broadband 4 weeks ago. And I have now seen you've released the new and updated Smart Hub. Is there anyway I can get this instead and send my Home Hub back? As my internet isn't brilliant in some rooms and this Hub seems more powerful?!

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2 REPLIES 2
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gg30340
Distinguished Sage
Distinguished Sage

on ‎09-07-2016 14h48

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Message 2 of 3

Re: Took out BT Broadband 4 weeks ago. Smart Hub?!

Doubt it but you could contact the Options Team on 0800.800.030 to see if they can help.

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Jonkarra
Expert

on ‎10-07-2016 16h57

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Message 3 of 3

Re: Took out BT Broadband 4 weeks ago. Smart Hub?!

Sorry think you'll be stuck shelling out the £50 upgrade fee for existing customers who don't resubscribe. 

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