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JeremyBray
Beginner
418 Views
Message 1 of 4

Top Cash Back not tracked

Spoiler
Hi, I purchased a sim card two days ago and it's waiting to be activated once I've received it. However, I purchased it through top cash back to make it the best offer. Can someone check to see if it's going to track?

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3 REPLIES 3
PaddyB
Moderator
Moderator
405 Views
Message 2 of 4

Re: Top Cash Back not tracked

Hi @JeremyBray,

 

If your order isn't tracking correctly, you would need to raise a dispute with TopCashBack and they'll be able to get this investigated.

 

Thanks

 

PaddyB

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Jefff66
Beginner
383 Views
Message 3 of 4

Re: Top Cash Back not tracked

I ordered a sim through Topcashback on Saturday and it didn't appear in TCB until Wednesday, so don't worry about it yet. 

 

If it's not appeared after a week you should raise it with TCB. 

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JeremyBray
Beginner
357 Views
Message 4 of 4

Re: Top Cash Back not tracked

It's been a week and it's still not on TCB, I've raised it with them but I will go over my 14 days cancelation period soon. I will cancel it at 13 days if I don't get the cash back.

 

I've also orderd another one for my daughter. Different browsers and all of that and it's not tracked.

 

I've never had problems with TCB before.

 

 

 

 

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