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garokev
Aspiring Contributor
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Message 1 of 7

'Totally Unlimited Broadband' question

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The stickied thread at the top of the forum says that anyone who orders an Infinity package from Feb 1st will get the totally unlimied package. I ordered Infinity on January 30th and my installation is tomorrow. Does this mean I won't be on the Totally Unlimited package? Or will common sense prevail and I'll be put on the totally unlimited package? 

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PhatBoab
Aspiring Contributor
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Message 2 of 7

Re: 'Totally Unlimited Broadband' question

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That stickied thread was posted on the 1st of Feb last year, so I think you'll be okay Smiley Wink

 

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garokev
Aspiring Contributor
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Message 3 of 7

Re: 'Totally Unlimited Broadband' question

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Facepalm moment if ever there was one!! Excited for my installation! 

 

Mods, feel free to lock or delete thread

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Mancunian01
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Message 4 of 7

Re: 'Totally Unlimited Broadband' question

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What speeds are you going from and to?

My installation of Infinity 2 went without any hiccups, and I'm enjoying an excellent service so far!
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garokev
Aspiring Contributor
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Message 5 of 7

Re: 'Totally Unlimited Broadband' question

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Will report back tomorrow after its installed. I was/am with Be who were bought out by Sky a while back. They claimed there would be no impact to the service of Be customers, however shortly after the takeover my speed went from about 15-16mb down to 8, eventually this prompted me to go for Fibre. Reading lots of horror stories on here, though I'm sure every dodgy service theres a thousand good ones! 

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helpfulguy
Aspiring Contributor
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Message 6 of 7

Re: 'Totally Unlimited Broadband' question

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sometimes the unexpected may happen. always nice to have a plan b
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garokev
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Message 7 of 7

Re: 'Totally Unlimited Broadband' question

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looking good so far! 

 

Painless installation. Engineer arrived nice and early. He said BT told him said there was an issue with my line that needed looking into. He ran some tests and everything came back good. He popped to the cabinet, did what he had to do there, set up the hub, ensured the connection was working and off he went on his merry way. 

 

Done a few speed tests in all the excitement, been fluctuating between 60-30mb, but i guess thats to be expected in the first few days

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