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Aspiring Contributor
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Message 11 of 20

Re: Tracert - Can please try and post

The loss of hops at 2 and 3 are causing me no end of problems. I am having issues with poor net stability/pages not loading. When I am experiencing this I used to pathping to the site in question to see if I could get an idea as to what was going on. Pathping exits at the first row of 3 failures. This essentially means the pathping tool is now worthless as it doesn't pass my router. Seems many are having this issue also.

I am trying to use pathping to resolve an issue with the World of Warcraft servers, part of the diagnostic is to post a pathping to their engineers who analyse for problems. Thanks to this change this now means I can't do this anymore.


Tracing route to www.bbc.net.uk [212.58.244.70]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  BThomehub.home [X.X.X.X]
  2     *        *        *     Request timed out.
  3     *        *        *     Request timed out.
  4    13 ms    13 ms    91 ms  217.41.216.93
  5    19 ms    19 ms    19 ms  212.140.206.2
  6    19 ms    21 ms    19 ms  31.55.165.33
  7    19 ms    19 ms    18 ms  31.55.165.107
  8    19 ms   106 ms    19 ms  acc1-10gige-4-0-3.mr.21cn-ipp.bt.net [109.159.250.110]
  9    25 ms    28 ms    25 ms  core1-te0-13-0-0.ealing.ukcore.bt.net [109.159.250.9]
 10    25 ms    26 ms    26 ms  peer2-xe3-1-1.telehouse.ukcore.bt.net [109.159.254.233]
 11    28 ms    27 ms    27 ms  194.74.65.42
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14    29 ms    27 ms    29 ms  ae0.er01.telhc.bbc.co.uk [132.185.254.109]
 15    27 ms    29 ms    26 ms  132.185.255.149
 16    27 ms    27 ms    27 ms  bbc-vip115.telhc.bbc.co.uk [212.58.244.70]

Trace complete.

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Aspiring Expert
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Message 12 of 20

Re: Tracert - Can please try and post


Tracing route to easo.ea.com [159.153.234.54]
over a maximum of 30 hops:

  1     2 ms    10 ms     3 ms  BThomehub.home [192.168.1.254]
  2    29 ms    29 ms    30 ms  esr16.edinburgh6.broadband.bt.net [217.47.157.14]
7]
  3    29 ms    30 ms    30 ms  217.47.157.30
  4    38 ms    38 ms    39 ms  213.1.69.190
  5    39 ms    39 ms    40 ms  31.55.165.102
  6    38 ms    38 ms    37 ms  31.55.165.35
  7    39 ms    38 ms    43 ms  31.55.165.107
  8    37 ms    38 ms    38 ms  acc1-10GigE-11-2-0.mr.21cn-ipp.bt.net [109.159.2]
50.78]
  9    50 ms    48 ms    50 ms  core1-te0-3-0-5.ealing.ukcore.bt.net [109.159.25]
0.13]
 10   120 ms    46 ms    49 ms  transit2-xe1-0-0.ealing.ukcore.bt.net [62.6.200.
134]
 11    44 ms    43 ms    44 ms  t2c4-xe-10-0-0-0.uk-eal.eu.bt.net [166.49.168.33
]
 12    46 ms    47 ms    47 ms  xe-8-0-0.edge4.London2.Level3.net [212.187.192.6
1]
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19   134 ms   134 ms   133 ms  ae-3-80.edge2.Washington1.Level3.net [4.69.149.1
42]
 20   175 ms   177 ms   170 ms  4.79.23.202
 21   174 ms   134 ms   133 ms  159.153.93.2
 22   134 ms   135 ms   134 ms  159.153.225.30
 23   179 ms   174 ms   174 ms  meav5-pub.pt.iad.ea.com [159.153.226.105]
 24   142 ms   143 ms   141 ms  easo.ea.com [159.153.234.54]

Trace complete.

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Expert
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Message 13 of 20

Re: Tracert - Can please try and post

Hmmmm mine is back to level3 again and much more hops...........

 

Whats going on?

 

tracert easo.ea.com

Tracing route to easo.ea.com [159.153.234.54]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  BThomehub.home [192.168.1.254]
  2     *        *        *     Request timed out.
  3     *       12 ms    12 ms  31.55.185.193
  4    14 ms    14 ms    13 ms  31.55.185.208
  5    14 ms    14 ms    14 ms  195.99.127.36
  6    16 ms    15 ms    15 ms  213.121.193.26
  7    15 ms    15 ms    14 ms  transit2-xe0-1-0.ealing.ukcore.bt.net [62.6.200.
118]
  8    14 ms    14 ms    13 ms  t2c4-xe-9-3-0-0.uk-eal.eu.bt.net [166.49.168.61]

  9    15 ms    16 ms    15 ms  xe-8-0-0.edge4.London2.Level3.net [212.187.192.6
1]
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16   101 ms   101 ms   121 ms  ae-4-90.edge2.Washington1.Level3.net [4.69.149.2
06]
 17    97 ms    97 ms    98 ms  4.79.23.202
 18    94 ms    95 ms    95 ms  159.153.93.2
 19    95 ms    96 ms    95 ms  159.153.225.30
 20    97 ms    96 ms    96 ms  meav5-pub.pt.iad.ea.com [159.153.226.105]
 21    95 ms    95 ms    96 ms  easo.ea.com [159.153.234.54]

Trace complete.

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Aspiring Expert
602 Views
Message 14 of 20

Re: Tracert - Can please try and post

callum my traceroutes are exactly like yours, hops 2,3,12,13 always timeout and i have the same issues where at any random time with nobody on the internet my pings go rocket high and web pages dont load.

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Contributor
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Message 15 of 20

Re: Tracert - Can please try and post

Hi,

lots of people are getting lag on the new fifa15,

until EA come up with a patch go into advanced settings and turn off upnp, should solve the problem,Smiley Happy

 

Mike Smiley Happy

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Expert
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Message 16 of 20

Re: Tracert - Can please try and post

that is a known solution for a different kind of stuttering - that fixed that issue for me but not the constant lag in game
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Contributor
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Message 17 of 20

Re: Tracert - Can please try and post

Have you tried signing in under a different account name,
This may work also, both my sons had lag on fifa only, so it is an EA problem, there problems have gone now by disabling upnp and resetting the ps4. They are hard wired mind. Just got them both a cat 6 screened ethernet cable , one of 15 mts and
Another One of 20 mts, don't no if it will help, but having such long runs it may eliminate any noise problems.

Mike
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Expert
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Message 18 of 20

Re: Tracert - Can please try and post

yeah ive tried different username and the ps4 is hardwired
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Message 19 of 20

Re: Tracert - Can please try and post

You can't rely too much on ping and windows traceroute. ICMP is often blocked by firewalls and ACLs, and most of the time ISPs will depriorize this traffic meaning you might see packet loss on ICMP but tcp/udp packets would be fine. 

 

A useful tool for windows is winmtr(http://winmtr.net/download-winmtr/) again it has the same limitations as command line ping. Packet loss to intermediate hops isnt nessecarily indicative of a problem. 

 

Prolexic is indeed a cloud based DDOS protection service so they will no doubt be the favoured peer for BGP. 

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Message 20 of 20

Re: Tracert - Can please try and post

Here's what I got with winmtr :-

 

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| BThomehub.home - 0 | 51 | 51 | 1 | 1 | 1 | 1 |
| 213.1.175.122 - 0 | 51 | 51 | 12 | 14 | 35 | 12 |
| 213.1.174.193 - 0 | 51 | 51 | 12 | 13 | 16 | 15 |
| 213.1.69.126 - 0 | 51 | 51 | 20 | 22 | 28 | 27 |
| 217.41.169.103 - 0 | 51 | 51 | 24 | 27 | 30 | 28 |
| 217.41.169.11 - 0 | 51 | 51 | 20 | 23 | 28 | 22 |
| 217.41.169.109 - 0 | 51 | 51 | 23 | 27 | 31 | 28 |
| acc2-xe-2-1-2.sf.21cn-ipp.bt.net - 0 | 51 | 51 | 22 | 24 | 57 | 22 |
| core2-te0-0-0-6.ealing.ukcore.bt.net - 0 | 51 | 51 | 32 | 35 | 40 | 36 |
| transit2-xe9-0-0.ealing.ukcore.bt.net - 0 | 51 | 51 | 29 | 35 | 83 | 34 |
| t2c4-xe-9-0-0-0.uk-eal.eu.bt.net - 0 | 51 | 51 | 34 | 39 | 89 | 38 |
| xe-8-0-0.edge4.London2.Level3.net - 0 | 51 | 51 | 36 | 38 | 49 | 37 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |
| ae-1-60.edge2.Washington1.Level3.net - 0 | 51 | 51 | 113 | 117 | 137 | 116 |
| 4.79.23.202 - 0 | 51 | 51 | 125 | 130 | 149 | 131 |
| 159.153.93.2 - 0 | 51 | 51 | 111 | 128 | 199 | 122 |
| 159.153.225.30 - 0 | 51 | 51 | 111 | 117 | 140 | 112 |
| meav5-pub.pt.iad.ea.com - 0 | 51 | 51 | 125 | 131 | 152 | 130 |
| easo.ea.com - 0 | 51 | 51 | 119 | 126 | 146 | 119 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

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