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Chinstts
Beginner
373 Views
Message 1 of 3

Transfering Btinternet email account to new BT Account

 

During my divorce I moved to a new house and opened up a new BT account for broadband and phone. Kept paying for the BT account at my old house. My ex wife and daughter had sub accounts. The house is now sold and I have had to cancel the account. My ex wife and daughter want to keep their email addresses. My ex wife has signed up with BT at her new house.

 

Been passed from pillar to post on the phone.  How can I make this happen.

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2 REPLIES 2
DanielS
Moderator
Moderator
366 Views
Message 2 of 3

Re: Transfering Btinternet email account to new BT Account

Hi @Chinstts,

 

This should be something that we can do for you. Click on my user name and then on contact the mods. It'll take us a few days to pick it up but we won't pass you from pillar to post.

 

Thanks

 

DanielS

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Chinstts
Beginner
351 Views
Message 3 of 3

Re: Transfering Btinternet email account to new BT Account

Done. Thanks

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