Trees opposite my house are growing over the telephone cables. They will soon be brought down affecting several properties. The council are not interested and said contact BT. Has anyone else experienced this problem and who should I contact. Thank you
Trees opposite our house are growing over the telephone cables. How do I report this. I tried contacting the council and they say I must contact BT. The lines will soon be knocked down/damaged especially if we have any bad weather
Further to my recent post about trees, I rang Openreach and first of all they said contact the council. I told them that Transport for Buckinghamshire didn't want any thing to do with it and I should contact Openreach.
Openreach didn't want anything to do with it either and apparently don't care until the line are knocked down. Hey ho the modern world:
Spend nothing, do nothing just keep taking the money..............
That's probably about as far as you can go. It's often difficult enough to get Openreach to repair equipment that has gone wrong let alone stuff that might.
Having had a simillar issue in the past, you need to work out who the trees belong to and if they are old trees to see if they have a tree preservation order (TPO). If the trees are on council own land you can ask your local council to send their arborist to come and do some clearance. You can normally search for tree's with a TPO via your local council website.
Otherwise BT Retail or Openreach will only act once the line is damaged.