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JayZS
Newbie
953 Views
Message 1 of 4

Trojan Detected

My Netprotectplus McAfee scan says "0 viruses ans spyware detected in your last scan".   Fair eough.  But when I view the scan report it says that  1 trojan was detected.

 

Whuch is correct?   How do I know whethert the trojan has been deleted?  Is it possible to see a file that shows where the trojan was/is in my system?

 

It does not say trojan removed, unless, maybe,  there is a more detailed log file that I can look at?

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Highlighted
Distinguished Guru
899 Views
Message 2 of 4

Re: Trojan Detected

Hi JayZS and welcome

 

It appears to be reporting that it has found a trojan, but doesn't mean it was found during the last scan.

 

From the home page click Navigation (top right), then click on Quarantined and Trusted Items, then check Quarantined Items and/or Quarantined Potentially Unwanted Programs.

 

From there, you should be able to Select the trojan, then remove/delete it...

(You could also dump the 207Cookie that's bound to be there!!Smiley Wink).

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dave01
Newbie
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Message 3 of 4

Re: Trojan Detected

I seem to have encountered the same problem, Thanks for the tip on how to remove but I cannot find the navigation tab to get started..can you help please

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Distinguished Guru
806 Views
Message 4 of 4

Re: Trojan Detected

Hi dave01 and welcome

 

Simply look for the shield - BTNP.JPG - and double left click to open BTNP

 

You'll find the navigation button on the window that opens (upper right)

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