Yes because they have stated this is the case, but it takes 72hrs for the problem to be escalated and confirmed, by which time the problem should already be resolved.
The usual BT "bs" at play.
Saying there is no problem because you can see the site, doesnt mean there is no problem.
The fact the site will not load up using any form of BT connection, but will load up by either using a 3G phone or another persons connection proves to me there is a problem at my end which needs sorting.
Amazingly EA have been way more helpful than BT in all this, which only increases the frustration as its BT that get money from me every single month, not EA.
I can connect through proxy, I am not band, no reason to be. Must be BT as local friends (5 miles distance ) on xbox live using others isp can still access ea.com. I also use this website called: http://www.downforeveryoneorjustme.com/ << I type in www.ea.com and still get this message:
I have flushed DNS, reset router, modem online/offline for 20 mins...done everything. Also tried on my laptop and PC still nothing...must be BT!
I just used your link and typed in "ea.com" and it is down according to the below,I did not add the www bit.
Ok I tried again and typed in www.ea.com and it said it was online and that it was just me,but it`s ok because I did not have a problem anyway.:)
So the site is working ok [I am not using a mobile].
And clicking on the link in my post also takes me to the site with no problems,so it ain`t BT doing it.
How can you say its not BT blocking it when we can access it via a proxy just fine, but using the BT connection we have no luck?
EA doesnt randomly block single users, and I have spoken to them already and they have confirmed this.
Which means it only leaves BT in the frame as to why it aint working...
I have contacted EA and they said it's not them and my account is in good standing order. I still cannot get to their site/forums unles I use a proxy.
The term 'block' is generally used for intensional prevention of access to a site. It is absolutely clear that BT is not blocking EA in that sense. I agree that the effect is very much the same for some users, but that doesn't mean it is a block. It is not helpful to use the word in a non-standard sense and confuse the issue; that is only likely to increase the length of time it takes someone to identify the real problem and sort it.
CCCC assures us that there are no parental filters or similar on his BT connection, is that true for Caerphilly too?
The next most likely issue is some curious routing from certain ip addresses. If that is the case, it is odd that CCCC's routing (which doesn't work) is very similar to mine (which does).
Probably worth trying with AV, firewall or parental or similar internet controls (temporarily) turned off.
Also, curiously I find that ea.com and www.ea.com both work. Both resolve to the same ip address, and both come up as ok at http://www.downforeveryoneorjustme.com. (By the way, save a tiny bit of typing and just try http://www.downforeveryoneorjustme.com/ea.com)