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Message 1 of 5

Turn Off Spamguard for BT Mail Accounts

Hi.  I want to turn off BT's spam guard, but there's no tickbox in the options screen where there used to be.  I've added a screen grab of the Options I get.

 

Thanks in advance for any help.

 

BT Screen .jpg

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4 REPLIES 4
Distinguished Guru
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Message 2 of 5

Re: Turn Off Spamguard for BT Mail Accounts

Not sure if this video will help but it shows a way to disable the spam filter

 

http://www.youtube.com/watch?v=eknZJFrzp6E

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Distinguished Sage
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Message 3 of 5

Re: Turn Off Spamguard for BT Mail Accounts

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Message 4 of 5

Re: Turn Off Spamguard for BT Mail Accounts

Hi.  The way to turn it off is to use the classic mail interface which appears when you drop screen resolution to 800x600.  This worked for me.

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davews
Contributor
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Message 5 of 5

Re: Turn Off Spamguard for BT Mail Accounts

I have Spamguard turned off in my mail interface, just checked to confirm, the box is still there and unchecked. But for the past few days all the spam has been sent to the spam folder regardless.... Something has obviously changed, it is ignoring the setting.

(I no longer use btinternet mail but like to check it occasionally)
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