I had a BT Broadband account at an old flat a few years back, with a BT ID and btinternet.com E-mail address. I moved in with my fiancee who already had BT Broadband so closed my account.
I continued to use my btinternet.com E-mail address and still do, it never stopped working after closing my account - however it's not my primary address.
Skip to about 10 days ago, Three say they're raising their prices so I leave and sign up to BT Mobile £20 a month for 20GB data and unlimited everything else (bit miffed that I logged on to Facebook this morning and was bombarded with ads for the same package for £16 a month - but that's another issue and I signed up to what I signed up to, still a good deal).
I signed up to BT Mobile with my primary address - so it created a new BT ID with that. So now I have two.
Is it possible to either merge the IDs so that I only have one, which I log onto with my current primary address?
Or just as good - to delete the old one that I logged onto with my btinternet.com address. I know it's inactive and technically not really a problem, but I just don't like having it still there, just in case.
At the same time, is it possible to link my btinternet.com E-mail address to my current BT ID so that if I log on to my active ID and click 'mail', it goes to that inbox?