Sorry if this question is thick but we have literally got our broadband/talk package set up today.
Can anybody tell me why we have 2 separate numbers and how they work? The landline number given to us is ringing engaged and when we call out through the bt hub/phone this is a different number again. Also is it only calls via the hub/phone that go towards your call plan, or will I get charged if I ring out via the basic landline number? I'm on the unlimited Internet/anytime call plan....... Thanks lots