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Leigh320
Aspiring Contributor
347 Views
Message 1 of 2

UHD box crashing

Hi folks,
Signed back up to BT TV a few weeks ago.
I've been having problems when playing recorded programs or watching on demand.
I get a black screen with no sound part way through the program. No menus work either.
I have turn the box off and on again to restore service, sometimes just once, other times every couple of minutes.
Last night I had so switch off at the mains to stop it crashing.
Any idea what could be causing this before I phone up?
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1 REPLY 1
Leigh320
Aspiring Contributor
297 Views
Message 2 of 2

Re: UHD box crashing

Now it's also happening when pausing and replaying live tv
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