Can somebody confirm how to check if Ultra HD is available in my area?
I'm currently on 38mb - but I know you have to be on the 76mb service for Ultra HD.
The system seems to allow me yo go to 76mb - but I don't want to unless Ultra HD is available here.
Ultra HD is initially offered in the ordering menus - but then disappears but I don't know if that is due to the broadband subscription needing an upgrade or that UltraHD would not be available anyway.
Is there a page which tests to confirmed what is available?
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I'm fairly certain I have read that your broadband only needs to be capable of the speed required for Ultra HD, you can still stay on the 38 meg Infinity 1 and get Ultra HD if it is available. Your Broadband will still look like an Infinity 1 for normal use but will allow the extra bandwidth for UHD when required. Can someone else confirm this?
It offers my UltraHD but fails during the ordering process - when I call they say it is not available as be can't have 76mb broadband.
But that is offered too
Thanks - that would explain the issue as the line is not fast enough