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vwlowen
Contributor
301 Views
Message 1 of 3

Unable to Pre-register for free BT Privacy with Caller Display

Hi,

 

I'm trying to pre-register for free BT Privacy with Caller Display following a link in an email I received this moring but just get an error message "Sorry, there was an error submitting your details. Please try again later".

 

Is anyone else having problems?

 

Thanks,

 

John.

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2 REPLIES 2
Distinguished Sage
Distinguished Sage
298 Views
Message 2 of 3

Re: Unable to Pre-register for free BT Privacy with Caller Display

If you read this thread, you will see that other people are having problems.

http://community.bt.com/t5/Bills-Packages/Existing-customers-packages-from-2014-not-looking-good/m-p...

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vwlowen
Contributor
286 Views
Message 3 of 3

Re: Unable to Pre-register for free BT Privacy with Caller Display

Thanks, the email link sends me to this page:

 

http://www.productsandservices.bt.com/consumer/edw/freecallerdisplay/?s_cid=con_FURL_myfeatures&s_ci...

 

I'd assumed the server was busy but it would seem there's a deeper fault than that. 

 

The form on the page says "Pre-register before 6th December 2013" so they'd better get it fixed before then!

 

John.

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