Showing results for 
Show  only  | Search instead for 
Did you mean: 
Message 1 of 2

Unable to activate BT FON on home hub


I have installed the latest BT FON app on my iPad. I have agreed to opt in to the BT FON service both via my BT Home Hub Manager and the app itself. I have checked and doubled checked that my user name and password is correct.


Each time I agree to opt in to BT FON, I receive a confirmation congratulating me that I am now part of the BT Fon network however, the BT Home hub manager shows that my BT FON service is 'Not Activated' and sure enough, I am unable to log into the BT Fon network via the app. I then go through the same process to activate the service again and at each stage I get a confirmation that I am part of the network.


The last time I opted into the BT FON service (or thought I had) was about 3 weeks ago.


Would someone please suggest how this problem can be resolved. I am positive that there is no issue with an incorrect user name or password.



0 Ratings
Distinguished Guru
Distinguished Guru
Message 2 of 2

Re: Unable to activate BT FON on home hub

It might be worth ringing the Openzone helpdesk on 0800 022 3322 to see what they have to say.

You can click the thumbs up icon below this message if you think it was helpful.
0 Ratings