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chrisa71
Aspiring Contributor
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Message 1 of 2

Unable to cancel Sky Sports 1 & 2 HD -Ref# CON-0048

Hi, struggling with a familiar problem....the MyBT section of the website wont allow me to manage my bolt ons.

 

Im trying to cancel Sky Sports 1 & 2 HD, but get the following message....

 

Sorry…

There's been a technical error – but you can still place your order online.

To order a Broadband and Calls package with optional TV, click here
To add BT TV to your existing BT broadband package, click here
To order a BT Mobile plan, click here
To order a new phone line, click here
To switch your calls back to BT Click here
Want to upgrade to BT Sport in HD? Call us on 0800 313 44 55

Ref# CON-0048

 

 

Can someone help with this please?

 

Regards

 

Chris

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1 REPLY 1
gg30340
Distinguished Sage
Distinguished Sage
415 Views
Message 2 of 2

Re: Unable to cancel Sky Sports 1 & 2 HD -Ref# CON-0048

Normally you can not cancel BT product online, you have to phone BT to do that.

 

Try contacting the Options Team on 0800.800.030

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