cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
DoDa
Beginner
24,764 Views
Message 1 of 4

Unable to check balance on Reward Card

Go to solution

I had a BT reward card from New broadband contract, card came through OK and I registered it but was able to check my balance but now can't find that option anymore and it's due to expire Pires this month, I tried the Pure card option but doesn't recognise my card number on that site.

Rang helpline and tried live chat but both went to Asian call centre and were useless. 

0 Ratings
3 REPLIES 3
JohnC2
Moderator
Moderator
24,752 Views
Message 2 of 4

Re: Unable to check balance on Reward Card

Go to solution

Hi @DoDa Sorry you are unable to check the balance on your Reward Card. 

 

Please contact Purecard directly either by phone or email and they will be able to help you with this.

 

Cheers

John

 

0 Ratings
DoDa
Beginner
24,739 Views
Message 3 of 4

Re: Unable to check balance on Reward Card

Go to solution
Thank you, will do.
0 Ratings
DoDa
Beginner
24,708 Views
Message 4 of 4

Re: Unable to check balance on Reward Card

Go to solution

Thanks again , recorded message on answer phone gave me all the info for my reward card .

0 Ratings