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Bowood1a
Aspiring Contributor
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Message 1 of 3

Unable to delete BT Yahoo email sub account

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Hello - I want to delete one of my 11 email sub accounts and pressed 'delete' on one and got the message that it would take 60 days... and 60 days came and went and it was still there.  I then rang BT and was told it would need to be actioned by their 'specialist team' but 4 months later it's still not been deleted!

 

Hope you can help.

James

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2 REPLIES 2
RobbieMac
Moderator
Moderator
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Message 2 of 3

Re: Unable to delete BT Yahoo email sub account

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Hi @Bowood1a

 

Welcome to the community and thanks for your post!

 

Sorry that the email address is still showing against your allowance.  This isn't something the community would be able to help with so you can send us over your details and we will give you a hand from here.

 

Click on my username here >> RobbieMac << and you'll see our contact link on the left hand side underneath my profile picture.

 

Cheers,

 

Robbie

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Bowood1a
Aspiring Contributor
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Message 3 of 3

Re: Unable to delete BT Yahoo email sub account

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That's great, thanks Robbie for the fast response!  I have sent you the details via the contact link.

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