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joeybaby94
Beginner
357 Views
Message 1 of 2

Unable to log into mail on PC.

Posting on behalf of my uncle, he has an @btinternet.com account and he is unable to sign in on both yahoo and BT mail. Yahoo states a 404 error code after I click sign in. and on BT mail it states "webpage cannot be found". HOWEVER, im currently logged into his email and able to read his messages through my mobile, he can do the same also. Can someone tell me whats going on please.

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1 REPLY 1
gg30340
Distinguished Sage
Distinguished Sage
349 Views
Message 2 of 2

Re: Unable to log into mail on PC.

Has this just started?

 

Can he otherwise use the Internet?

 

Can you log on using this link?

 

https://signin1.bt.com/login/emailloginform

 

Have you tried using a different browser on his computer or using a different computer to see if the fault is with his browser?

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