Unable to log into my BT account - "Something went wrong. Please try again."

[Rustychain]

I can't see an obvious place to post this, apologies if this is the wrong board.

When I try to log in using my laptop I get this message. 

I can log in using the app, so the username and password are correct.

Any ideas please?

[gg30340]

Are you entering the username and password manually or using your browsers "auto fill" function?

Have you tried a different browser?

Have you tried clearing your browser's history and cookies?

[Rustychain]

Hi

I'm entering the details manually and have tried all the approaches you've suggested. 

It's a bit baffling!