I've just joined BT and have set up the MyBT account successfully. I have downloaded and installed the MyBT android app, but cannot log in even though I have verified (as well as I can) that the user name/password are correct. Does anyone know whether there is a delay between setting up you MyBT account and being able to access it through the Android app?
Solved! Go to Solution.
It actually took about 12 hours between setting up my BT ID and being able to log into the Android app. Seems to be working now however. I assume that the app platform is different from the main system and there is some latency in propagating new IDs across.