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Contributor
435 Views
Message 21 of 24

Re: Unable to order FTTP but other houses can

I believe the DSL checker and Royal Mail address database are publicly available information...

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Aspiring Contributor
421 Views
Message 22 of 24

Re: Unable to order FTTP but other houses can

Hi, I was having exactly the same issue until yesterday. I used the online form and raised the issue and within 2 week I have now order fibre which should go live on the 9th March!
I used the form https://www.formwize.com/run/survey3.cfm?id=7214&embed
Good luck
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Distinguished Sage
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Message 23 of 24

Re: Unable to order FTTP but other houses can

Your issue was regarding an FTTC cabinet that was full. This is provision of FTTP. Totally different I'm afraid.
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’
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Contributor
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Message 24 of 24

Re: Unable to order FTTP but other houses can

Thanks for the Formwize link.... Unfortunately I've filled that thing out 5 times in the last six weeks and all I ever get is a response saying they will look into it, then nothing happens. Glad to hear they did something in your case though and that someone does read the forms!

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