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jctyler3
Beginner
434 Views
Message 1 of 2

Unable to receive incoming calls on Hub phone

Hello,

 

Whenever anyone rings my Hub phone via Broadband Talk, they get the message 'You are unable to leave a message at this time'. It doesn't ring first as far as either party are concerned.

 

I was initially checking that 1571 was enabled by selecting 1571 under 'BT Services' on the hub phone. It wasn't, so I changed my settings via my account and now it says it is. Still doesn't actually ring though!!!!

 

Any ideas please.

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1 REPLY 1
syops
Recognised Expert
423 Views
Message 2 of 2

Re: Unable to receive incoming calls on Hub phone

this any help...

http://bt.custhelp.com/app/answers/detail/a_id/12346/c/346,431,440

 

likely this http://bt.custhelp.com/app/answers/detail/a_id/10281

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