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Garff1e
Beginner
4,168 Views
Message 1 of 45

Unable to record Bt sport on Youview

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Hi all just to let you know after spending 2hours on the phone to bt I have found out that BT don't expect to be able to record bt sport on Youview until next year, so much for a few weeks. They want to charge me to swap my Youview box for a bt vision box. That's not going to happen. I'd rather run my contract own and end my 18 years of being a bt customer.
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MartinH
Expert
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Message 2 of 45

Re: Unable to record Bt sport on Youview

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@Garff1e wrote:
Hi all just to let you know after spending 2hours on the phone to bt I have found out that BT don't expect to be able to record bt sport on Youview until next year, so much for a few weeks. They want to charge me to swap my Youview box for a bt vision box. That's not going to happen. I'd rather run my contract own and end my 18 years of being a bt customer.

It'll be here long before year end. 

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Moderator
Moderator
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Message 3 of 45

Re: Unable to record Bt sport on Youview

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Hi all

 

Just to clarify, you can't record BT Sport or Extra TV channels on YouView yet but we expect this functionality to be available in the Autumn.

 

Cheers

Nigel

BTCare Community Mod

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pwwhitehead
Aspiring Expert
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Message 4 of 45

Re: Unable to record Bt sport on Youview

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So it's gone from a few weeks after the launch of BT Sport to Autumn. Seems like another failure to hit internal targets by YouView, they really are becoming a bit of a joke!
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walkerx
Recognised Expert
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Message 5 of 45

Re: Unable to record Bt sport on Youview

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Autumn is from 22 September so can be anytime after that

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melbeams
Beginner
3,632 Views
Message 6 of 45

Re: Unable to record Bt sport on Youview

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And now 2nd November and I am unable to record bt sport on my youview box. Any update on this?
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walkerx
Recognised Expert
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Message 7 of 45

Re: Unable to record Bt sport on Youview

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it still autumn until 21st December
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sirjamesp
Aspiring Expert
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Message 8 of 45

Re: Unable to record Bt sport on Youview

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Also, I think that the "autumn" promise ought to be assumed to be as reliable as the "few weeks after launch" promise!

The deafening silence isn't doing BT any favours here. Especially with the launch of even more unrecordable channels - someone definitely has their priorities back to front!
Leebool
Contributor
3,575 Views
Message 9 of 45

Re: Unable to record Bt sport on Youview

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We should get a refund as the goods aren't as described.
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iwatts
Aspiring Contributor
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Message 10 of 45

Re: Unable to record Bt sport on Youview

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I was promised by a manager last week that the update would be done by October the 31st, and if it wans't out by then I would get a phone call o November 1st to arrange a free BT Vision Box. No update, no phonecall. Typical BT.

 

I have just stated a new post on this but they have deleted it. I can't find it anyway.