Unable to select Full Fibre 100 package with Hybrid Connect, but can with a Fibre 2 and Fibre 500

[Semizelda]

Hi

I'm a new costumer and currently trying to check out with a new package of Full Fibre 100 Broadband, with an add-on of Hybrid Connect. This is fine whenever I'm going through the selection, the hybrid connect is available to me to select for an extra cost per month, but whenever I finalise the checkout it removes itself. 

If I select a lower broadband speed package, or a higher one, it recognises the selection of the hybrid connect add on.

Is this a bug with the website or am I just not allowed to select hybrid connect with the Full Fibre 100 speed? 

[JohnC2]

Hi @Semizelda, welcome to the forum and sorry you can't order fibre 100 with Hybrid connect online. Give us a call on 0800 800 150 and our sales team will be happy to help you place the order.

cheers

John