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rsndll
Aspiring Contributor
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Message 1 of 1

Unable to send or receive emails

I'm unable to send emails using my btinternet.com address.

The error message said the connection to the outgoing server 'mail.btinternet.com' failed.

This is happening on more than 1 device, so I'm confident that it's nothing to do with my settings.

Is there a problem at the moment?

 

Also, I have one device set up to use POP for a btinternet.com account and that is unable to connect to recieve messages. The same account using IMAP is OK for receiving but not sending.

 

I can send and receive OK using webmail

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