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Willow25
Beginner
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Message 1 of 2

Unable to sync contacts from BT yahoo to my mobile

2 things I would like help with -

 

1.  Firstly I am unable to sync contacts from BT yahoo address book to my mobile - it syncs mail but not contacts.  I have been able to do this until quite recently and now the option to sync contacts has disappeared.

 

2.  I changed my phone late summer and having reinstalled BT yahoo mail and contacts, all my contacts postcodes have gained punctuation and additional digits so it is impossible to fathom out what the correct postcode is.  For example (by the way this isn't anyone's actual postcode) the format looks like this - QQ,922PP

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robacis
Beginner
292 Views
Message 2 of 2

Re: Unable to sync contacts from BT yahoo to my mobile

You are not alone in addition to not being able to sync contacts properly I cannot sync calendar any mor despite trying a number of different ways. I was in contact with BT for over an hour and half today and they don't seem to recognise they have a problem. The problem seems to me to be that BT have joined up with a dead beat partner in Yahoo and they seem to let yahoo do what they want without giving a care to longstanding customers

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