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lucymay
Newbie
1,530 Views
Message 1 of 3

Unlimited Broadband downgrade?..

Hi all,

 

I was just wondering if any one knows if you can downgrade your BT broadband package online ?


I am currently paying for unlimited broadband & I don't use the internet much any more as I have a new baby. Its quite expensive & I can't really afford it at the moment 😞

 

I have been with BT for around 2 years now so hopefully I can change it

 

Lucy x

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2 REPLIES 2
hamish72
Recognised Expert
1,502 Views
Message 2 of 3

Re: Unlimited Broadband downgrade?..

Have you tried asking for a Migration code MAC as though you were going to change ISP if you do BT will give you your service at a much reduced rate to start a new contract

 

Don't worry about getting the MAC (if the do give it ) as it will expire in 30 days if not used with no effect on your service

 

I got a reduction of  £15 per month for option 3 and calls 

 

Good luck wth it

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wedd1ng528
Aspiring Expert
1,395 Views
Message 3 of 3

Re: Unlimited Broadband downgrade?..

I suspect this will only happen if you're close to the end of your current contract Hamish.

 

wedding

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