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Boogie83e
Aspiring Contributor
2,229 Views
Message 1 of 8

Unlimited Evening & Weekend Plan at no extra cost...

Smiley Happy

 

I'm on a 12 month contract - ending 29th Oct 2010 - for Unlimited Evening & Weekend Plan at no extra cost.

 

I do NOT wish to renew the contract.  Who do I contact?

 

Also, can I request a MAC code/LLU for Sky while still in this 12 month contract? Smiley Mad

 

Moving On Soon! Smiley Very Happy

 

PS I really dont' care if and when you reply.  I'm moving to Sky, even if I have to pay, to do so. Smiley Very Happy

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7 REPLIES 7
Distinguished Guru
Distinguished Guru
2,218 Views
Message 2 of 8

Re: Unlimited Evening & Weekend Plan at no extra cost...

To their credit BT do explain their issuing of MAc codes

 

http://bt.custhelp.com/app/answers/detail/a_id/9778/c/346,402

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Moderator-Retired
2,161 Views
Message 3 of 8

Re: Unlimited Evening & Weekend Plan at no extra cost...

Hi Boogie83e

 

If you dont want to move onto a renewed contract for Unlimited Evening & Weekend plan I can arrange this for you.

 

Just drop me an email about a week before the contract is due to renew and I'll get it sorted.  If you want to change calling plan let me know.

 

I'll need your BT account and telephone number and a link back to this thread please.  Send to forum.moderation.team@bt.com

 

Cheers


Craig

BTCare Community Mod

If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.

We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
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Boogie83e
Aspiring Contributor
1,984 Views
Message 4 of 8

Re: Unlimited Evening & Weekend Plan at no extra cost...

Details emailed today. Smiley Very Happy

 

Thank You...CraigS

 

Smiley Happy

 

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Highlighted
SilverWanderer
Aspiring Contributor
1,741 Views
Message 5 of 8

Re: Unlimited Evening & Weekend Plan at no extra cost...

Everybody should realise that there are huge penalties if they miss the opportunity to escape in the few weeks that it is free.  BT wanted £7.50 for every unexpired month.

 

I have now heard that OFCOM have imposed a maximum of £2/month. I wonder if BT will mention this when they tell us about the increases in charges.

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Boogie83e
Aspiring Contributor
1,563 Views
Message 6 of 8

Re: Unlimited Evening & Weekend Plan at no extra cost...


@Boogie83e wrote:

Smiley Happy

 

I'm on a 12 month contract - ending 29th Oct 2010 - for Unlimited Evening & Weekend Plan at no extra cost.

 

I do NOT wish to renew the contract.  Who do I contact?

 

Also, can I request a MAC code/LLU for Sky while still in this 12 month contract? Smiley Mad

 

Moving On Soon! Smiley Very Happy

 

PS I really dont' care if and when you reply.  I'm moving to Sky, even if I have to pay, to do so. Smiley Very Happy


Its the 28th and I've been billed for :

 

  • Unlimited Evening and Weekend Plan £48.84

     

    This is the cost of your calling plan (which includes line rental) at
    £16.28 a month, charged in advance from 6 Oct 2010 to 5 Jan 2011

    Including UK landline and 0845 / 0870 numbers within plan*

  •  

    I can't believe this Smiley Sad

     

    Can someone, please! sort this out!

     

    I don't want any calls package.

     

    I don't want a 12 month contract.

     

    Smiley Sad

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    ernie_c
    Expert
    1,530 Views
    Message 7 of 8

    Re: Unlimited Evening & Weekend Plan at no extra cost...

    That I believe is perfectly normal. Your contract doesn't end until 29 October so it is correct to bill in advance for the quarter starting 6 October.

     

    If you correctly advise that you do not wish to continue the contract into a new year, they will amend the contract appropriately at next bill or final bill if you decide to leave.

    Boogie83e
    Aspiring Contributor
    1,470 Views
    Message 8 of 8

    Re: Unlimited Evening & Weekend Plan at no extra cost...

    Thanks for your reply/help. Smiley Happy

     

    I'll phone! BT, Monday. Smiley Mad

     

    ta Smiley Happy

     

    PS "One day, there will be Home Internet Access, without the need to pay for a Phone Line you don't even use!" I can't wait! Man Very Happy

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