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Newbie
1,630 Views
Message 1 of 13

Unread messages!!!

All I want to do is just see unread messages - which I could do before!!! Finding out how to do it now seems impossible.
My inbox shows two inbox messages - I can see one - and I have been back five pages and cannot find the other - I just used to list unread messages. How do I do it?

 

I have posted this here because for a 'service' I find BT extraordinarily poor I can find no other place to put it!

 

Try putting unread messages into a help bar and see what you get!

Try the telephone - it should be quicker - and hang around for ages with no answer while the Bill goes up!

Someone help me pleeeeeeeeeeeeaaaaaaaaaassssssseeeeeee!

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12 REPLIES 12
Highlighted
Distinguished Sage
1,618 Views
Message 2 of 13

Re: Unread messages!!!

what unread messages are you looking for messages on the forum or do you mean email
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Highlighted
Newbie
1,608 Views
Message 3 of 13

Re: Unread messages!!!

yes  - its to do with e-mail.

 

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Highlighted
Newbie
1,445 Views
Message 4 of 13

Re: Unread messages!!!

Hi

Have the exact same problem. Used to press a tab that said show all UNREAD messages.  That tab no longer on the new site.  As you say have to go back pages to see the odd ones.  Hope someone can explain how to do this simple action.  Driving me mad!!!

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Highlighted
Newbie
1,442 Views
Message 5 of 13

Re: Unread messages!!!

Hi have the same problem and would like to sort it fast.

 

Have about 88 UNREAD messages and have no time to look at all the pages of messages to find them!!

 

PLEASE help soon

 

Sue

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Highlighted
Distinguished Sage
1,437 Views
Message 6 of 13

Re: Unread messages!!!

Hi try clicking on your email inbox the unread mails will be there
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Highlighted
Newbie
1,427 Views
Message 7 of 13

Re: Unread messages!!!

Thanks for that but I do of course realise that unread emails will be in my in box.  But on the previous set up you could press a button specifically to see UNREAD EMAILS!!  It would then pick up emails of that day or a week or even a month away and list them altogether.

 

Also there used to be an advanced search where you could search unread emails.  Again that has gone.

 

Please HELP soon. 

 

Thanks

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Highlighted
Aspiring Expert
1,415 Views
Message 8 of 13

Re: Unread messages!!!

Hold your mouse over the little pink square to the left of FROM.

Highlighted
Newbie
1,406 Views
Message 9 of 13

Re: Unread messages!!!

BRILLIANT!!!!!  Thank you so much.  What a relief.  It would have been good if Yahoo or BT would have explained this in some way.

 

Thanks so much!!!!

Smiley Happy

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Highlighted
Aspiring Expert
1,402 Views
Message 10 of 13

Re: Unread messages!!!

It's probably hidden away somewhere in the help section.  Smiley Wink

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