Unreal Service, just - unreal

[Staceh]

The connection used to run at a stable 40.

The connection used to be stable, does not matter if it runs at 1000mb/s if it does not stay connected.

And if you've nothing constructive to add, please don't bother.

[Belvaz]

Hello Stacey

The nice people making promises of kindness from BT are just paid apologists who get real shirty if you dare to contradict them. In my case I got interrupted before I had completed my sentences & this despite my statement that I had not finished yet.

When I finally was allowed to speak it was not at all what the distinguised apologist assumed it was & did that elicit an apology. Oh no, no such thing.

Sadly I can see that there is no progress as yet in your case. However I do like you whore's drawers, 3 legged chicken & mustapha with the moustache descriptives. Heh Heh. Aargh you have not used the last one yet.

You could try Dial-a-Prayer or is that service gone too?

PS I am a humble peasant from Cheltenhamshire who does not work for BT.

[john46]

@Belvaz

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@Belvaz wrote:

Hello Stacey

The nice people making promises of kindness from BT are just paid apologists who get real shirty if you dare to contradict them. In my case I got interrupted before I had completed my sentences & this despite my statement that I had not finished yet.

Just a minor correction the only people here who work for BT are the forum moderators everyone else here are BT customers like yourself and are not paid in any way by BT as explained on the front page of the board

Your questions are primarily answered by other BT customers. The only employees on our community are the forum moderators and a few subject matter experts. We can easily be identified by our title underneath our username. The replies you will receive are from customers who's only intention is to help, so while we appreciate you have likely come to the forum because something has gone wrong and you are probably very annoyed, please don't take this out on members trying to help.

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[Staceh]

@NeilO

So, when will I be contacted next regarding this?

[Staceh · Accepted solution]

Right, to complete the above, it eventually got fixed after the engineers relaid the entire line from the box to the house.

[gspearson]

So when did the line get fixed - this is 6 months later? The mods never let anything run that long.