Unreliable connection, reduced upstream from 448K and download speed above IP Profile
Having got nowhere with the inept Broadband Technical Team, I have resorted to writing here to clear up the issue. Despite stating that it is highly unsual for the upstream on ADSL2+ to shift from 448K, I got the usual blurb from the "technical" team.
My connection has been flaky all day following 25 days of stable connection, the upstream has been fluctuating and currently sits at 160K (which I have never seen in 7 years of my connection at the same premises). To add to this, I did a BT Wholesale speed check and actually got a higher download than my IP profile.
Is this a sign there is a problem with the card at the exchange and if so, how do I escalate it - a question that the off the script readers couldn't do at BT.
Here are the screenshots of my router connection page and BT Wholesale speed check. I'm hopign someone competent from BT will clear this up...yes, I have tried a different filter and no Im not doing a download speed test over WLAN.
did you try quiet line test dial 17070 option 2 should be quiet no hiss/crackle and best with corded phone if cordless then dull hum normal
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