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PeteANDJanet
Aspiring Contributor
365 Views
Message 1 of 2

Unreliable email traffic

I have two problems with emails that I sent from my @btinternet.com account

 

1) emails I know that I've sent disappear from the sent box. I know the email was sent and sometimes was part of a chain

2) some emails never arrive with the intended recipient. I have a record of the email being sent; my email address is known to the user  - often it's someone I'm in regular contact with and the email doesn't go to spam. Not all emails fail. Sometimes the email which fails is part of a chain but sometimes it's an email intiated by me.

 

An unreliable system is intensely frustrating

Any suggestions on the cause and possible solutions? 

 

Many thanks

 

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1 REPLY 1
Moderator
Moderator
328 Views
Message 2 of 2

Re: Unreliable email traffic

Hi PeteANDJanet,

 

Welcome to the forum and thanks for posting. Sorry you’re having problems with your email. One of our Forum Gurus Andy_N (thanks Andy) has a very helpful site which may help with this. Take a look here and let us know if you get sorted.

 

Cheers

 

David

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