Unstable connection / high ping spikes

[ADWdarkness]

I am also having this EXACT problem on my PS4 with high ping spikes, and have completed ping tests similar to the images in the original post. I have sent messages on social media to BT and got nothing back. Sign me up to the petition, its the only way.

[Ian72]

For anyone who hasn't seen it already,I'll link an article where it shows Bt have admitted there is a problem at last.

It might help to push this if you comment at the bottom.

https://www.ispreview.co.uk/index.php/2019/08/customers-of-uk-isp-bt-see-multiplayer-lag-spikes-duri...

[xero]

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@Ian72wrote:

For anyone who hasn't seen it already,I'll link an article where it shows Bt have admitted there is a problem at last.

It might help to push this if you comment at the bottom.

https://www.ispreview.co.uk/index.php/2019/08/customers-of-uk-isp-bt-see-multiplayer-lag-spikes-duri...

---

It's progress, but I'm not hopeful. PR probably whipped up that response five seconds before clocking off.

[HobbitCraft]

Been having the same issue as you, to the same Path of Exile server as you! Obviously its not an issue on our side then.

[leeonical]

Hi, 

Did you ever get this resolved?

Joined BT myself last week and I'm getting this after 2 days of good gameplay:

Pinging google.co.uk [2a00:1450:4009:81a::2003] with 32 bytes of data:
Reply from 2a00:1450:4009:81a::2003: time=12ms
Reply from 2a00:1450:4009:81a::2003: time=12ms
Reply from 2a00:1450:4009:81a::2003: time=12ms
Reply from 2a00:1450:4009:81a::2003: time=13ms
Reply from 2a00:1450:4009:81a::2003: time=1736ms
Reply from 2a00:1450:4009:81a::2003: time=12ms
Reply from 2a00:1450:4009:81a::2003: time=13ms
Reply from 2a00:1450:4009:81a::2003: time=12ms
Reply from 2a00:1450:4009:81a::2003: time=12ms
Reply from 2a00:1450:4009:81a::2003: time=12ms
Reply from 2a00:1450:4009:81a::2003: time=12ms
Reply from 2a00:1450:4009:81a::2003: time=12ms
Reply from 2a00:1450:4009:81a::2003: time=13ms
Reply from 2a00:1450:4009:81a::2003: time=12ms
Reply from 2a00:1450:4009:81a::2003: time=11ms
Reply from 2a00:1450:4009:81a::2003: time=2143ms
Reply from 2a00:1450:4009:81a::2003: time=12ms
Reply from 2a00:1450:4009:81a::2003: time=12ms
Reply from 2a00:1450:4009:81a::2003: time=12ms
Reply from 2a00:1450:4009:81a::2003: time=13ms
Reply from 2a00:1450:4009:81a::2003: time=13ms
Reply from 2a00:1450:4009:81a::2003: time=12ms
Reply from 2a00:1450:4009:81a::2003: time=12ms
Reply from 2a00:1450:4009:81a::2003: time=16ms
Reply from 2a00:1450:4009:81a::2003: time=12ms
Reply from 2a00:1450:4009:81a::2003: time=12ms
Reply from 2a00:1450:4009:81a::2003: time=2136ms
Reply from 2a00:1450:4009:81a::2003: time=12ms
Reply from 2a00:1450:4009:81a::2003: time=13ms
Reply from 2a00:1450:4009:81a::2003: time=12ms
Reply from 2a00:1450:4009:81a::2003: time=13ms
Reply from 2a00:1450:4009:81a::2003: time=12ms
Reply from 2a00:1450:4009:81a::2003: time=15ms
Reply from 2a00:1450:4009:81a::2003: time=12ms
Reply from 2a00:1450:4009:81a::2003: time=12ms
Reply from 2a00:1450:4009:81a::2003: time=12ms
Reply from 2a00:1450:4009:81a::2003: time=12ms
Reply from 2a00:1450:4009:81a::2003: time=2153ms
Reply from 2a00:1450:4009:81a::2003: time=14ms
Reply from 2a00:1450:4009:81a::2003: time=13ms

[carlortega]

Get out while you can! I'm locked in, wish I had noticed it during the 2 week period..... 

[Clarke4828]

I’ve also got this same issue and waiting for a solution as my internet was fine about a year ago and now I can’t play online games on my pc I also got the netgear xr500 and made no difference 

[leeonical]

Just an FYI on my previous post. 

I actually found the root cause of my issue, it was my onboard wifi (ROG Maximus code X)- The antenna that plugged into the board and sat on top of my desk.

I didn't, however, try to connect to the WiFi via a different method.

I changed this to a wired connection and the issue stopped.

Thanks,

Lee.

[HobbitCraft]

This still happens. Every 2-4 seconds I get a jump from <10ms latency to >500ms latency.

BT really needs to do something about this stuff because forcing streaming packets (which ill be honest do not care about latency) ahead of LATENCY-SENSITIVE packets is a stupid idea.

[Clarke4828]

Well supposed to have an engineer come today I took the day off work, he didn’t arrive and then when I rang them they told me he was booked but the engineer wasn’t told when to arrive. It’s now Wednesday till they can come out