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UgleyAl
Aspiring Contributor

on ‎17-09-2021 11h45 - last edited on ‎17-09-2021 12h46 by Moderator

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Message 1 of 2

Unwanted order stuck in BT system

I have an mistakenly placed order stuck in the BT system.  It prevents me from being able to access things like "personalised renewal deals". I can't get rid of the order at all.  

Order placed: Thu 12 Aug 2021
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1 REPLY 1
DanielS
Moderator
Moderator

on ‎17-09-2021 12h52

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Message 2 of 2

Re: Unwanted order stuck in BT system

Hi @UgleyAl,

Thanks for getting in touch. I'm sorry that this open order hasn't closed off.

We can get that sorted for you. I'll send you a private message with the info that I need.

Thanks

DanielS

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