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Community Manager - Retired
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Updated - NEW BT FON App for mobile internet access

Hi Everyone


Some updated info to add to that below.  We've had a few people asking whether the app can be used on the iPad or Blackberry - i'm afraid the short answer is no - not at the moment but it is something we are actively working on.


We launched the app initially only on Apple and Android, and we've had a fantastic response so far.  Over 70k downloads at this point, making it no. 7 in the Apple iStore downloads. 🙂 We've had lots of great feedback and we are working on developing the app further so we can bring it to you on other devices and operating systems.


We'll keep you up to date with any new developments on this forum, so please keep checking back!





Original Announcement:


Hi Everyone


We have launched a BT FON free mobile application that will make it easier to connect to the internet on the move.  Once you have downloaded the app it will automatically connect your mobile device to our network of 1.6 million Wi-Fi hotspots when you are in range.


To celebrate the launch of the BT FON app, BT will be donating 50p to Children in Need for each app downloaded until we hit our target of ten thousand pounds.*


What does the BT FON app do?


The application gives BT Total Broadband customers easy mobile access to free and unlimited Wi-Fi and includes a mapping device which updates weekly so that customers can find their nearest hotspot.


The application also allows BT Total Broadband customers to

  • Opt in to BT FON (if they are not already)
  • Automatically log in or be prompted to log in when they are in the range of a BT FON or BT Openzone hotspot, depending on how they have chosen to configure the application.
  • Find the nearest hotspot from their current location and look up other hotspots using Google Maps
  • Get help and support through the FAQs loaded into the app

How do I get it?


The BT FON mobile application can be downloaded from the Android market or iPhone app store. It is compatible with iPhone 3Gs and 4, and Android phones such as the HTC Hero, HTC Desire, HTC Legend or Nexus One.


Quick links:

  • iPhone Users can download the application from: the app store or by typing into the iPhone’s browser


  • Android users can download the application from the Android Market or by typing into their devices browser 

Once you have downloaded the app, all you need to do is input your btinternet email username and password, and choose to be automatically logged in whenever you are in a BT Wi-Fi area.


Because access is unlimited and free for BT Total Broadband customers there’s no chance of racking up extra costs on your mobile phone bill.


For more information please check the Fon website:





*50p from every BT FON application downloaded will be donated to the BBC Children in Need Appeal, a company limited by guarantee. Once £10,000 is reached no more donations will be given to BBC Children in Need as a result of this promotion.

Retired BTCare Community Manager - StephanieG and SeanD are your new Community Managers

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