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Message 1 of 4

Upgrade from Fibre 1 - FIbre 2 speed no different

Hi, 

 

Does anyone have any ideas on how to fix this? I think it may be an error on BT side not activating it, but can't seem to get in touch with them to fix this? 

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Message 2 of 4

Re: Upgrade from Fibre 1 - FIbre 2 speed no different

Post your connection stats from the hub.

HH5 Troubleshooting /helpdesk

HH6 advanced settings/technical log/information.

Enter your phone number HERE and post the result.

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Message 3 of 4

Re: Upgrade from Fibre 1 - FIbre 2 speed no different

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Message 4 of 4

Re: Upgrade from Fibre 1 - FIbre 2 speed no different

Have you tried connecting to the test socket with a filter and post your stats again and see if any differences 



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