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RedAmberGreen
Aspiring Contributor
335 Views
Message 1 of 3

Upgrade to 21CN without contract renewal?

Hi All, 

 

Is it possible to arrange an upgrade to 21CN (exchange was enabled recently) without extending the contract? Or is it possible to get an indication of when I might get upgraded?

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2 REPLIES 2
chris6273
Recognised Expert
309 Views
Message 2 of 3

Re: Upgrade to 21CN without contract renewal?

Hi RedAmberGreen,

 

You will be switched over to 21CN eventually (can take a couple of months depending on the size of the exchange) but you will have to either renew your contract in order to get it done sooner or if you have only recently renewed it, ask the mods nicely here: http://bt.custhelp.com/app/contact_email/c/4951

 

They may be able to work out some kind of a deal 🙂

 

I hope this helps

___________________________________

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imjolly
Distinguished Sage
Distinguished Sage
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Message 3 of 3

Re: Upgrade to 21CN without contract renewal?

you could also phone uk sales who have helped others 08007830056





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