I noticed recently that the exchange and cabinet that I am connected to has been upgraded to ADSL2+, and my broadband package now states that I should get up to 17Mbps, however I'm still only getting up to 8Mbps.
How can I get my connection working at the new speed?
This is probably much the same issue as this post https://community.bt.com/t5/ADSL-Copper-Broadband-Speed/Can-I-upgrade-from-ADSL-Max-to-ADSL2/td-p/16...
Solved! Go to Solution.
Thank you for taking my call. I've placed an order to upgrade your connection to ADSL 2. I'll get back in touch once the order has completed to see how the connection is preforming.
Hi, i have the exact same issue. I am on the same exchange but i can only get a maximum of 6mbs