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Rogegare
Beginner
514 Views
Message 1 of 3

Upgrade to youview unlimited package

Hi there I hope someone can shed some lilighting rust taken up an offer with BT for phone broadband and tv

 

14 for 12 months then 23 + line rental aftper that, I paid 12 months line rental up front.

 

now I actually wanted the unlimited youview tv service but it never gave me the option to schmooze this on the online offer, nut an online chat agent told me I could do this by phone tomorrow and it would not effect any deal I had, just an extra £7.50 a month.

 

Has anyone any experience of this or am I going to hit a brick wall tomorrow?

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2 REPLIES 2
Ectophile
Distinguished Guru
489 Views
Message 2 of 3

Re: Upgrade to youview unlimited package

I think you need a new spellchecker.

 

BT are generally happy for people to upgrade a service during a contract.  It's downgrading that's difficult.

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Colin_London
Recognised Expert
460 Views
Message 3 of 3

Re: Upgrade to youview unlimited package

Just log into your account after your service goes live and upgrade the TV package - they will be more than happy to take your order!
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