Cheers guys. The BBMax results:
|14949 kbps (1868.6 KB/sec transfer rate)|
|14857 kbps (1857.1 KB/sec transfer rate)|
My Infinity service was supposedly upgraded yesterday. Like the other comments, my service is now worse than before; BT Speedtester sigths reports that my download speed is configured for 33 Mbits (actual speed 16 Mbits) and the upload for 20 mbits (actual speed 5Mbits). Before the 'upgrade' I was getting a rock solid 32Mbits D/L and 6Mbits U/L. Looks like something has messed up big time with the profiles.
I should have said that my readings were after I had power recyscled the Infinity modem and the HH.
I should have read the previous entries on this subject!; I find it very surprising that my line needs to go through a training exercise again.
I understand that if that is the case there is a 10 day settling in phase, but what I find suspicious is that my U/L profile has been increased to a potential 20Mbits speed but my D/L speed potential is still at 33Mbits, the same as it has been for the past year. Surely my D/L speed potential should be set at 80Mbits, at least until the training exercise finds the best attainable speed? The estimate from BT before I proceeded with upgrade was for speeds of 47 Mbits D/L and 10Mbits U/L. which would be perfectly acceptable. Do I have a case for contacting Support now? Thanks.
You have exactly the same problem as me I was quoted a download speed of 44.2 upload of 8 my ip profile has been set to maximum my line can reach of 33 download and 20 upload speed